Legal

Privacy Policy & Terms of Use

Welcome to Noodles VPN. These Privacy Policy and Terms of Use (“Terms”) explain how Noodles VPN operates, how your information is handled, and the rules for using the service. By downloading, installing, accessing, or using Noodles VPN, you agree to these Terms.

1. Privacy Policy

1.1 Our Privacy Commitment

Noodles VPN was built with privacy and security in mind. Our goal is to provide users with a secure connection while collecting only the minimum information reasonably necessary to maintain accounts, process payments, improve app performance, prevent abuse, and comply with applicable law.

We believe privacy should be simple: your data is not a product, and your information is not for sale.

1.2 Information We May Collect

To operate the service, we may collect limited categories of information such as:

Account Information

  • Email address
  • Username
  • Subscription status
  • Account creation date
  • Customer support history

Technical Information

  • Device type
  • Operating system version
  • App version
  • Language settings
  • Crash logs
  • Diagnostic reports
  • Connection success/failure status

Service Information

  • Selected server region
  • Approximate bandwidth usage totals
  • Session timestamps
  • Performance and uptime metrics

Payment Information

Payments may be processed by third-party payment providers. We may receive confirmation of payment status, subscription tier, and transaction identifiers, but we do not store full payment card details unless explicitly handled by a secure payment processor.

1.3 What We Do Not Do

  • We do not sell user data to advertisers.
  • We do not share personal data with third-party marketing companies.
  • We do not monetize browsing behavior.
  • We do not provide your activity to data brokers.
  • We do not intentionally inspect the content of your traffic except where technically necessary for security, abuse prevention, or legal compliance.

1.4 VPN Usage Privacy

Noodles VPN is designed to protect your connection and enhance privacy. While no service can guarantee absolute anonymity in every situation, we aim to minimize data exposure and reduce unnecessary tracking.

We do not intentionally collect detailed browsing histories or the contents of your private communications beyond what is reasonably necessary to operate and secure the service.

1.5 Security Measures

We use commercially reasonable safeguards to help protect user data, including:

  • Encrypted connections
  • Access controls
  • Secure infrastructure practices
  • Monitoring for abuse and attacks
  • Software updates and maintenance

Note. No platform, network, or storage system can be guaranteed completely secure.

1.6 Third-Party Services

Certain functions may rely on trusted service providers such as:

  • Payment processors
  • Cloud infrastructure providers
  • App stores
  • Analytics or crash reporting services
  • Customer support tools

These third parties may process limited information under their own privacy terms and applicable laws.

1.7 Legal Compliance

We may disclose information only when required by valid legal process, court order, regulatory obligation, or where necessary to protect our rights, users, platform integrity, or public safety.

1.8 Data Retention

We retain information only for as long as reasonably necessary for:

  • Account administration
  • Billing and refunds
  • Security investigations
  • Troubleshooting
  • Legal obligations
  • Fraud prevention

When data is no longer needed, we aim to delete or anonymize it where practical.

1.9 User Rights & Choices

Depending on your region and applicable laws, you may have rights to:

  • Access your account data
  • Correct inaccurate information
  • Request deletion of your account
  • Cancel your subscription
  • Contact support regarding privacy concerns

1.10 Changes to This Policy

We may revise these Terms from time to time. Updated versions may be posted in the app, website, or related services. Continued use after updates means you accept the revised Terms.

2. Terms of Use

2.1 Acceptance of Terms

By using Noodles VPN, you confirm that you understand and agree to these rules.

If you do not agree, you must stop using the service.

2.2 Lawful Use Only

You may only use Noodles VPN for lawful purposes. You agree not to use the service for illegal, abusive, harmful, fraudulent, or unauthorized activities, including but not limited to:

  • Hacking or intrusion attempts
  • Fraud or scams
  • Phishing
  • Malware distribution
  • Harassment or threats
  • Spam campaigns
  • Identity theft
  • Unauthorized surveillance
  • Copyright violations where prohibited
  • Circumventing sanctions or laws
  • Any criminal conduct

You are solely responsible for your actions while using the service.

2.3 No Unauthorized External Use of VPN Resources

All VPN resources provided by Noodles VPN—including servers, bandwidth, IP addresses, APIs, configurations, credentials, connection profiles, and infrastructure—are licensed for use only through the official Noodles VPN application and approved platforms.

The following are strictly prohibited unless explicitly authorized by Noodles VPN in writing:

  • Using VPN credentials in third-party apps
  • Connecting through manually exported configs
  • Reselling access to servers or bandwidth
  • Sharing accounts publicly
  • Reverse engineering connection methods
  • Using scripts, bots, or automation to consume resources
  • Accessing backend systems outside official apps
  • Repackaging or redistributing the service
  • Using Noodles VPN resources through modified or unofficial clients

Unauthorized use of VPN resources outside the official app may result in immediate suspension, termination, blocked access, or legal action where permitted.

2.4 Account Security

You are responsible for:

  • Keeping login credentials secure
  • Maintaining control of your devices
  • Preventing unauthorized access
  • Informing support of suspected compromise

We are not responsible for losses caused by weak passwords, shared accounts, or compromised devices.

2.5 Fair Use Policy

To maintain quality for all users, we may apply fair use controls such as:

  • Device connection limits
  • Abuse detection systems
  • Rate limits
  • Session limits
  • Temporary throttling during extreme load
  • Anti-bot protections

These measures help ensure stable service for everyone.

2.6 Service Availability

We strive to provide fast and reliable VPN access, but we do not guarantee:

  • Continuous uptime
  • Specific speeds
  • Availability in all countries
  • Access on every network
  • Compatibility with all devices
  • Uninterrupted server access

Service may be affected by maintenance, outages, third-party networks, government restrictions, or technical issues.

2.7 Suspension and Termination

We may suspend, restrict, or terminate access without prior notice if we reasonably believe a user has:

  • Violated these Terms
  • Misused network resources
  • Attempted unauthorized access
  • Used external/unapproved VPN resources
  • Threatened platform stability
  • Created legal or security risk
  • Failed payment obligations
  • Abused customer support or staff

2.8 Intellectual Property

The Noodles VPN name, branding, software, interface, logos, graphics, and systems are owned by Noodles VPN or its licensors and protected by applicable intellectual property laws.

You may not copy, modify, distribute, decompile, sell, or exploit any part of the service except as permitted by law.

2.9 Disclaimer of Warranties

Noodles VPN is provided on an “as is” and “as available” basis. To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

2.10 Limitation of Liability

To the maximum extent permitted by law, Noodles VPN and its operators will not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, business, or goodwill arising from use of the service.

2.11 Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Noodles VPN operates, unless another law is required by your region.

2.12 Severability

If any part of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

2.13 Entire Agreement

These Terms form the complete agreement between you and Noodles VPN regarding use of the service and replace prior understandings relating to the same subject.

3. Contact & Support

For support, billing issues, or privacy requests, please contact Noodles VPN through the official website, verified support channels, or in-app support.